PAYMENT FAQS

Shop safely online with Mopani Pharmacy.

Are my Credit Card/Cheque Card details safe?

Yes. We use the highest standard of encryption whe passing your information between your computer and our website. All card details used on our website are handled accrding to international best-practise standards and key data is removed and encrypted. We also do not store or retain any PIN or CVV numbers used for authentication of your card.

How can I pay?

You can pay for your online order with any Visa or Mastercard credit card and a selction of Visa and Mastercard Cheque cards. Unfortunately we do no accept American Express, Diners Club or payment on delivery.  

You can also pay in store if you choose the 'Collect In Store (Click & Collect)' payment option. See below for Collect In Store (Click and Collect) details.

Collect In Store (Click & Collect)

How does Collect In Store (Click & Collect) work?

  1. Choose your Products.
  2. Choose Checkout.
  3. Enter your Details and Shipping Address.
  4. If your Shipping Address is in Nelspruit or White River your Shipping Rate (Standard Shipping) will automatically be Free.
  5. Click on ‘Continue to payment method’.
  6. Select ‘Collect In Store (Click & Collect).
  7. Select ‘Complete Order’.
  8. Pay for your order when you collect from Mopani Pharmacy at the Crossing Centre.

 

You will receive an Order Confirmation immediately via email.

You will also receive a second email (Order Ready) notifying you that your order is ready for collection.

Only collect your order after you receive the Order Ready email.

Collect In Store (Click & Collect) Orders can only be collected from Mopani Pharmacy at Crossing Centre.

Collect In Store (Click & Collect) is free of charge, you only pay for the items you order.

 

Important information:

Always bring your Order Confirmation when collecting.

We accept all South African debit & credit cards and cash in store.

Can I pay with my Mopani Account?

For online orders we only accept payments with credit cards and selected debit cards. If you would like to purchase an item on your Mopani account, please contact our telesales team on (013) 755 5500

Can I pay in a foreign currency with my Credit Card/Cheque Card?

Yes. Our payment processor will accept a non South African credit card, as long as it is a VISA or Mastercard. You will be billed automatically in your credit card statement with the equivalent value in your currency.

Can I pay cash or cheques on delivery?

No, we are only able to accept card payment via our website. You can use the following cards: Visa and Mastercard.

Can I use eBucks or PayPal to shop on the Mopani Pharmacy website?

Not at the moment. When new payment methods are release/available we will let you know.