At the moment we only deliver to the following cities and towns in South Africa:

• Nelspruit/Mbombela
• White River

Delivery to other cities and towns in South Africa start 1 June 2018.

Local orders to Nelspruit and White River ordered Monday to Thursday:

• Placed before 12:00 - same day delivery
• Placed after 12:00 - next day delivery

Local orders to Nelspruit and White River ordered Friday:

• Placed before 12:00 - same day delivery
• Placed after 12:00 - Monday morning delivery

Local orders to Nelspruit and White River ordered Saturday and Sunday:

• Monday morning delivery

Please contact us at online@mopani.co.za and we will investigate. Please incude your order number with your email.

Let us help you with this. Please contact us on online@mopani.co.za. Remember to include your order number in your email.  

Not yet. We are planning to intrduce this service soon.

This should never happen. Please contact us immediately and we will rectify this.

Yes. We only sell products online that we have stock of/are available. On the rare occasions were we do not have stock of a product that your ordered we will contact you on the contact details provided and let you know if the product is not available and when we will be able to fulfil your order.

Yes. You can order online from anywhere in the world, but we only deliver to select areas and addresses within South Africa at the moment.

When your order is placed, the total amount of the order will be reserved from the account you used. This amount will only be deducted from your account when the order has been processed. You will receive a confirmation email when your order is placed and again when your order has been processed.

When an online order has been successfully placed and received by our system you will see a confirmation page. A confirmation email will also be sent to the email address you provided and will include details of your order. This confirmation indicates that your order has been recieved. If you cannot find this confirmation email, check your spam or junk mail folders. Contact us if you have any queries about your order.

You can order from the full range of products available on our online store.

Yes. We use the highest standard of encryption whe passing your information between your computer and our website. All card details used on our website are handled accrding to international best-practise standards and key data is removed and encrypted. We also do not store or retain any PIN or CVV numbers used for authentication of your card.

You can pay for your online order with any Visa or Mastercard credit card and a selction of Visa and Mastercard Cheque cards. Unfortunately we do no accept American Express, Diners Club or payment on delivery.  

For online orders we only accept payments with credit cards and selected debit cards. If you would like to purchase an item on your Mopani account, please contact our telesales team on (013) 755 5500

Yes. Our payment processor will accept a non South African credit card, as long as it is a VISA or Mastercard. You will be billed automatically in your credit card statement with the equivalent value in your currency.

No, we are only able to accept card payment via our website. You can use the following cards: Visa and Mastercard.

Not at the moment. When new payment methods are release/available we will let you know.