How long will my order take to arrive?
Delivery to main centres and regional areas.
Delivery to main centres and regional areas in South Africa are within 5 - 7 working days. Our couriers deliver to you during office hours, Monday to Friday, from 8am to 5pm.
How long will local orders take to arrive in Nelspruit and White River?
Local delivery to Nelspruit
Local orders to Nelspruit ordered Monday to Friday:
- Placed before 14:00 - delivered within 4 hours.
- Placed after 14:00 - next day delivery.
Local orders to Nelspruit ordered Saturday and Sunday:
- Placed before 10:00 Saturday - delivered within 4 hours.
- Placed after 10:00 or on Sunday - Monday morning delivery.
Local delivery to White River
Local orders to White River ordered Monday to Thursday:
- Next day delivery.
Local orders to White River ordered Friday to Sunday:
- Monday morning delivery.
Please note: Delivery times are estimations and we cannot guarantee exact delivery times. To find out a more accurate delivery time on the specific items or specific orders, please call us on 013 755 5500 or email us at firstname.lastname@example.org.
At what times can you expect your parcels?
Our couriers generally deliver from Monday to Friday between 08h00 and 17h00.
Delivery to Komatipoort Depot for Mozambique customers
We deliver to a central location in Komatipoort from where our Mozambique customers can collect their online orders.
Pick-up point in Komatipoort:Physical Address: 19 Rissik St, Shop 2A, Shoprite Mall Komatipoort, 1340
Do we deliver after hours and on weekends?
Unfortunately not. We are however working on it.
Can we deliver on public holidays?