Shipping and Delivery
Our delivery service is all about making your life easier. We'll bring your purchases straight to you, no matter where you are in South Africa. Sit back, relax and let us handle the rest.
Monday to Friday:
Nelspruit: Orders placed before 15h00 delivered within 2 Hours*
White River: Orders are processed in Nelspruit and only delivered after 15h00* (*depending on stock availability, otherwise next day delivery).
*Depending on stock availability. Orders placed after 13h00 will be delivered the next day.
Orders Saturday and Sunday:
Placed before 12:00 Saturday - delivered within 2 hours.
No delivery on Sunday or Public Holidays. Orders can still be placed to be delivered the next day.
Allow 24hours for your order to be prepared. You'll be notified via email once your order is ready for collection.
Only at our Crossings store in Nelspruit, Mpumalanga.
2 to 3 working days
Areas are limited to: Barberton, Burgersfort, Hazyview, Karino, Kierpersol, Komatipoort, Lydenburg, Malelane, Schoemansdal, Steelpoort and Tonga (excludes farms and mines) only.
Main/Metropolitan areas only: 2 to 3 working days
3 to 7 working days (normally shorter depending on the days your area is serviced).
Delivery will be calculated according to the area you reside in (Metropolitan or Non-Metropolitan).
Please contact us on online@mopani.co.za or WhatsApp us on +27 76 964 7429 or chat to us on our live chats on mopani.co.za, should you require delivery to the following areas:
Amsterdam, Deelpan, Digamanzi villiage, Dzingizingi, Elcondor Soetdorings, Ga - Ramokoka, Ga-Mankgodi, Ga-Phooko, Gawula Village, Gawula Village, Gohu, Hlaneki Village, Homu 14, Jakkalskuil, Jim Nghalalume, Josefa, Josepa, Kameelputs, Ka-Mphambo, Khakhala village, Khalhala Village, Khekhutini Village, Lefara Village, Longaneng, Madidonyane, Madithamaga, Madula Ranch, Mageva Village, Mamanyoha village, Mammutla, Maphata, Maphata Village, Mapuve, Maswangayi, Mavalani, Mavalani Village, Mavalani Village, Mbavia, Mhlava Willem, Mogapeng, Mohlabaneng, Motsephiri, Mugwazeni Village, Mugwazeni Village, Myakayaka, Ndambi village, Ndengeza, Niwamankena, Nkomanini Village, Nkomo Village, Nkowankowa -c, Nkuri Tomu Village, Nong Dipere, Patanence Village, Pharare Village, Phulaneng, Pjapjamela, Polaseng, Rikhotso Village, Saulshoek Animal Health Farm, Sekhiming villages, Sethong Village, Shawela, Shiluvana Village, Shivulani, Sigonde, Sikhunyani, Skhunyani village, The Ranch, Tlapeng 1, Xikhumba, Xikukwani.
Delivery to remote areas: Mopani Online will contact you should you live on a plot or farm that may incur additional surcharges for delivery to enquire as to whether we can deliver to your nearest PostNet.
Please note: Delivery times are estimations and we cannot guarantee exact delivery times. To find out a more accurate delivery time on the specific items or specific orders, please call us on 013 755 5533 or email us at online@mopani.co.za.
At what times can you expect your parcels? Our couriers generally deliver from Monday to Friday between 08h00 and 17h00.
Do we deliver after hours and on weekends? Emergency parcels can be arranged for delivery. Please contact us on 013 755 5533 for details.
Can we deliver on public holidays? Unfortunately, not.
Customer Support
For returns or to report a problem with your parcel contact us:
Monday to Friday: 08h00 to 17h00
Saturday: 09h00 to 14h00
Sunday & Public Holidays: 09h00 to 13h00
013 755 5533 | online@mopani.co.za | WhatsApp us on +27 76 964 7429 | Chat to us on our live chats on mopani.co.za
To inquire about your delivery, or report a problem contact Collivery directly 086 163 7000 or email support@collivery.co.za
Track your parcel by clicking 'track' below, and entering your 'MPI' order number or tracking reference.
TRACK